Patient Care Coordinator / Office Admin

Job Description
Rejuva Medical Group of Mexico, a subsidiary of Regenerative Clinical Group, an American-based medical management company, is seeking a Patient Care Coordinator / Office Admin to join our dynamic team. As part of an international organization, this role is ideal for a highly organized and proactive individual with exceptional communication skills in both English and Spanish. You will play a pivotal role in supporting our Mexico-based operations while aligning with our global standards.

  • Key Responsibilities:
    Provide comprehensive administrative support to senior management, including managing calendars, scheduling meetings, and coordinating travel arrangements.
  • Handle correspondence, compile documents for meetings, and take minutes.
  • Assist with the preparation of presentation materials and reports.
  • Manage incoming calls and emails, providing prompt and professional responses.
  • Organize and maintain files and databases in a confidential manner.
  • Assist with the execution of events, meetings, and other special projects.
  • Conduct research and prepare reports on various topics as needed.
  • Manage office supplies and coordinate maintenance of office equipment.
  • Serve as the main point of contact for patients, ensuring a professional and supportive experience.
  • Manage patient scheduling, intake forms, and medical records.
  • Coordinate consultations, treatments, and follow-ups with physicians and clinical staff.
  • Maintain compliance with healthcare regulations and confidentiality standards.
  • Assist with billing, payments, and insurance-related documentation.

Requirements:

  • Advanced English level
  • Proven experience in customer service, as an admin assistant, personal assistant, Patient Care Coordinator, or similar role.
  • Excellent organizational and time-management skills.
  • Outstanding verbal and written communication skills in both English and Spanish.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and experience with scheduling tools.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and problem-solving skills.
  • Discretion and confidentiality.

About You:

  • You are proactive and take initiative, managing workloads efficiently.
  • You possess strong interpersonal skills and communicate effectively with various stakeholders.
  • You have a flexible approach to work and can adapt to changing priorities.
  • You value confidentiality and exhibit a high level of professionalism in all tasks.

Why Join Us?
At Rejuva Medical Group of Mexico, you will be part of a local team supported by the expertise and innovation of Regenerative Clinical Group, a leader in medical management in the United States. This unique combination offers you the opportunity to work in a Mexico-based organization with the backing of international experience and resources.

Apply Today! Become a key player in our company’s success story. Develop your administrative and organizational skills while contributing to a dynamic and growing medical organization.

Salary: MXN $20,450 monthly (gross)

Job Type: Full Time
Job Location: Tijuana

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